Choose products according to your current hair, scalp or skin care needs. If you are unsure which product may fit your routine, contact Majestic Herb support on WhatsApp or email before placing your order.
Majestic Herb Help Centre
Frequently Asked Questions
Find answers to common questions about Majestic Herb products, routines, orders, shipping, returns, payments and customer support.
Majestic Herb Support
Find quick answers about products, hair and skin care routines, orders, payments, shipping, returns and customer support.
The Majestic Herb range includes products such as Herbal Scalp & Hair Oil, Advance Scalp Care Serum, Anti Dandruff Shampoo, Herbal Hair Conditioner and Herbal Hair Mask.
Majestic Herb skin care currently includes products such as Vitamin C Face Serum and Aloe Vera Face Wash. Product availability may change, so please check the website for the latest range.
Products may be used as part of a broader hair care routine when their individual usage directions are compatible. Always follow the instructions provided with each product and avoid unnecessary overuse.
Consistency is important in personal care routines. Follow the individual product directions regularly and evaluate how the product fits your routine over time rather than expecting an immediate result.
After a successful order, confirmation information is normally provided using the contact details entered during checkout. Keep your order number available for future support or tracking queries.
You can request cancellation before the order has been dispatched. Once the order has been handed over to the courier partner, cancellation may no longer be possible. Please contact Majestic Herb support as soon as possible.
Delivery is generally estimated at approximately 4–5 business days after dispatch for serviceable locations in India. Actual delivery time may vary depending on destination, courier serviceability, holidays or operational conditions.
Once the shipment is created, tracking details may be shared through SMS, email, WhatsApp or the Majestic Herb tracking experience. You can also use the Track Your Order link provided on the website.
Contact Majestic Herb within 2 days of delivery if the product is damaged, defective or different from the item ordered. Keep the product, parcel and shipping label, and share clear photographs or video for verification.
Returns or refunds are not automatically available for change of mind or personal preference. Please review the Returns & Refunds Policy for eligible issue categories and conditions.
You can contact Majestic Herb through WhatsApp or email for product questions, order support, shipping queries and eligible delivery issues.
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Product, order and delivery questions answered.
This FAQ page covers common questions about Majestic Herb hair care and skin care products including scalp and hair oil, scalp serum, anti dandruff shampoo, herbal hair conditioner, herbal hair mask, Vitamin C face serum and Aloe Vera face wash.
You can also find information about order tracking, Pan India delivery, prepaid and Cash on Delivery orders, cancellation requests, damaged or incorrect products and Majestic Herb customer support.