Majestic Herb Policies

Terms & Conditions

Please read these Terms & Conditions carefully before using majesticherb.in, placing an order or using Majestic Herb customer services.

Website majesticherb.in
Support support@majicsticherb.in
Last Updated 30 September 2026
01
Use the website responsibly

Access and use Majestic Herb services only for lawful, personal and legitimate purposes.

02
Orders remain subject to confirmation

Product availability, payment confirmation and order verification may affect whether an order can be accepted.

03
Policies work together

Shipping, returns, refunds, cancellations and privacy are governed by the related policies published on the website.

01
Acceptance of Terms

Using the Majestic Herb website

By visiting, browsing or using majesticherb.in, placing an order, contacting Majestic Herb or using any service made available through the website, you agree to these Terms & Conditions and the related policies published on the website.

If you do not agree with these terms, you should not continue to use the website or place an order through it.

02
Website Use

Responsible use of majesticherb.in

The Majestic Herb website is provided for lawful browsing, shopping, product information, customer support and related ecommerce purposes.

You agree not to misuse the website or attempt to interfere with its security, performance, checkout process, payment systems or other website functionality.

  • Do not use the website for unlawful or fraudulent activity.
  • Do not attempt unauthorized access to accounts, systems or data.
  • Do not introduce malicious code, automated abuse or harmful software.
  • Do not copy or misuse website content in violation of applicable rights.
  • Do not intentionally provide false order or contact information.
03
Product Information

Product descriptions and website information

Majestic Herb aims to present product information, descriptions, images, sizes, prices and usage information as clearly and accurately as reasonably possible.

Actual packaging, label appearance, colour or minor visual details may differ from website photographs because of packaging updates, photography, screen settings or production changes.

Product information provided on the website is intended to help customers understand the product and does not replace professional medical advice, diagnosis or treatment.

Customers should review the product label, usage directions and relevant warnings before use.

04
Orders

Order placement and acceptance

Placing an order through Majestic Herb does not necessarily mean that the order has been finally accepted for fulfilment.

Orders may be subject to payment confirmation, inventory availability, address verification, fraud-prevention checks and serviceability.

Majestic Herb may contact the customer if additional information is required to process an order.

Where an order cannot be processed or fulfilled, Majestic Herb may cancel the affected order and, where applicable, initiate an eligible refund.

05
Pricing & Payment

Prices, offers and payment processing

Product prices, discounts, promotional offers and payment methods displayed on the website may change from time to time.

A promotional code or offer will apply only where its stated conditions are satisfied and the offer remains active.

Payments may be processed by third-party payment providers. Customers are responsible for entering accurate payment and billing information during checkout.

Payment Security Majestic Herb will never ask for your OTP, UPI PIN, card PIN or account password to complete a payment or refund.
06
Shipping & Delivery

Delivery timelines and courier services

Majestic Herb uses third-party logistics and courier providers to dispatch and deliver customer orders.

Delivery timelines shown on the website are estimates and may vary depending on destination, courier serviceability, weather, holidays, local conditions or other circumstances outside Majestic Herb's reasonable control.

Customers are responsible for providing a complete and accurate delivery address and active contact number.

07
Cancellation, Returns & Refunds

Order changes and delivery issues

Cancellation requests are subject to the current order status. Once an order has been dispatched, cancellation may no longer be available.

Damaged, defective or incorrectly delivered products should be reported within the time period stated in the Majestic Herb Returns & Refunds Policy.

Return, replacement or refund requests may require verification before approval.

08
Product Use

Personal care products should be used responsibly

Customers should use Majestic Herb products according to the instructions, directions and warnings provided with the product or on its packaging.

Individual experiences with cosmetic and personal care products may vary. Results are not guaranteed to be identical for every person.

If you have a known sensitivity, allergy, medical concern or uncertainty about whether a product is appropriate for you, consider obtaining appropriate professional advice before use.

09
Consultation Services

Online and clinic appointment information

Majestic Herb may provide customers with access to appointment or consultation options involving Dr. Usha and Dr. Prashant.

Appointment availability may vary, and submitting an appointment request through WhatsApp does not itself confirm a consultation.

Customers should wait for confirmation of date, time and consultation format before relying on an appointment request.

10
Intellectual Property

Website content and brand material

The Majestic Herb name, website design, original text, graphics, branding, product photographs, product presentation and other original content may be protected by applicable intellectual-property rights.

Website content must not be reproduced, republished, commercially exploited or used in a misleading manner without appropriate permission where such permission is required.

11
Customer Communications

Information you send to Majestic Herb

When contacting Majestic Herb for support, you are responsible for ensuring that the information, photographs, videos or documents you provide are relevant and lawful to share.

Do not send passwords, OTPs, UPI PINs, card PINs or unnecessary sensitive financial information through WhatsApp or email.

12
Third-Party Services

Shopify, payments, shipping and external services

The Majestic Herb website may rely on third-party services for ecommerce functionality, payments, shipping, order tracking, analytics, communication and other operations.

These services may include Shopify, payment service providers, Shiprocket, courier partners and other technology providers.

Third-party services operate under their own terms, privacy practices and technical systems.

13
Website Availability

Website access may occasionally be interrupted

Majestic Herb aims to keep the website available and functional, but uninterrupted or error-free access cannot be guaranteed.

Maintenance, updates, network issues, third-party outages or other technical events may temporarily affect website functionality.

14
Limitation

Limits relating to website and service use

To the extent permitted by applicable law, Majestic Herb will not be responsible for losses caused solely by matters outside its reasonable control, including courier disruptions, third-party platform outages, payment-provider failures or unauthorized misuse of customer credentials.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or obligations that cannot legally be excluded or limited under applicable law.

15
Misuse of Services

Responsibility for unlawful or improper use

Customers and website users remain responsible for their own unlawful, fraudulent or unauthorized use of the website and for information they knowingly provide incorrectly.

Majestic Herb reserves the right to restrict access, refuse service or take appropriate action where there is reasonable evidence of misuse, fraud or abuse.

16
Updates

Changes to these Terms & Conditions

Majestic Herb may update these Terms & Conditions to reflect changes in website functionality, business practices, products, services or applicable requirements.

The current version will be published on this page.

17
Governing Terms

Applicable law

These Terms & Conditions are intended to operate in accordance with the applicable laws of India.

Any dispute or legal issue will remain subject to applicable law and the jurisdiction of the competent authority or court.

18
Contact

Questions about these terms?

If you have a question about these Terms & Conditions, an order or another Majestic Herb policy, contact our support team.

Important

Product information is not a substitute for medical care.

Majestic Herb products are personal-care products. Website content, routine guidance and product information should not be treated as emergency medical advice, diagnosis or treatment.