Everything you need to know about Majestic Herb order processing, shipping, tracking and delivery across India.
Orders are reviewed and prepared for dispatch after successful confirmation.
Tracking details are shared once the shipment is handed over to the courier partner.
Contact Majestic Herb if your shipment appears delayed or has a delivery-related issue.
Once an order is successfully placed, Majestic Herb begins processing it for dispatch. Orders may be subject to payment confirmation, address verification and inventory availability before shipment.
During periods of high order volume, festivals, public holidays or operational disruptions, processing may take longer than usual.
Majestic Herb ships orders across serviceable locations in India. The usual estimated delivery timeline is approximately 4–5 business days after dispatch, depending on the destination and courier serviceability.
Delivery timelines are estimates and may vary because of courier delays, weather conditions, local restrictions, public holidays, remote-area serviceability or other circumstances outside Majestic Herb's direct control.
After your order is shipped, tracking information may be shared through SMS, email, WhatsApp or the order tracking page, depending on the details provided while placing your order.
Track Your OrderCustomers are responsible for providing a complete and accurate shipping address, including house or flat number, street, locality, landmark, city, state, postal code and an active contact number.
If an order cannot be delivered because the address is incomplete, incorrect, inaccessible or the recipient cannot be contacted, the shipment may be returned by the courier partner.
If you notice an address error after placing your order, contact Majestic Herb as soon as possible. Address changes cannot always be guaranteed after dispatch.
Courier tracking updates can occasionally take time to refresh. A shipment may remain on the same tracking status for a short period while moving between courier facilities.
If your shipment remains delayed beyond the expected delivery period, contact Majestic Herb support with your order number and tracking information so that the team can review the shipment status.
If your order arrives damaged, defective, or you receive a different product from what was ordered, please contact Majestic Herb within 2 days of delivery.
To help us review the issue, please retain the original packaging and share clear photographs or videos of the parcel, shipping label and product received.
Requests raised after the stated reporting period may not be eligible for review, subject to the applicable Returns & Refunds Policy.
Read Returns & Refunds PolicyFor shipping, delivery or tracking-related questions, contact Majestic Herb and include your order number so the team can identify your order.
Majestic Herb works with third-party courier partners for order delivery. Estimated timelines are provided for guidance and may change because of courier operations, serviceability or circumstances beyond our reasonable control.
